Privacy Policy

SwiftCut ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app.

Information We Collect

When you install and use SwiftCut, we collect:

• Store Information: Your Shopify store domain, shop name, and basic store metadata provided by Shopify during app installation.
• App Configuration Data: Delivery cutoff times, timezones, selected delivery days, and timer settings you configure within the app.
• Subscription Data: If you upgrade to our Pro plan, we store your billing subscription status (managed securely through Shopify's billing API).
• Usage Data: Basic analytics about how the app is used (e.g., configuration changes, API requests) to improve our service.

We do NOT collect: Customer personal information, order details, payment information, or any customer-identifiable data from your store.

How We Use Your Data

We use the information we collect to:

• Provide and operate the SwiftCut countdown timer service
• Display accurate delivery countdowns to your store visitors
• Process your subscription and billing (via Shopify's secure billing system)
• Send service-related notifications (e.g., subscription confirmations)
• Improve our app's performance, features, and user experience
• Provide customer support and respond to your inquiries
• Comply with legal obligations and resolve disputes

We do not sell, rent, or share your data with third parties for marketing purposes.

GDPR & CCPA Compliance

SwiftCut is designed with privacy-first principles and complies with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Your Rights:

• Access: You can access your app configuration data at any time from the SwiftCut dashboard.
• Rectification: You can update or correct your settings directly in the app.
• Deletion: Uninstalling the app will automatically trigger deletion of all your data from our servers within 48 hours.
• Data Portability: Contact us at hello@brandgoto.com to request a copy of your data.
• Opt-Out: You can stop data collection by uninstalling the app.

Data Security

We implement industry-standard security measures to protect your data:

• All data transmissions are encrypted using HTTPS/TLS
• Data is stored in secure, SOC 2-certified infrastructure
• Access to data is restricted to authorized personnel only
• We use Shopify's secure OAuth authentication for app access
• Regular security audits and updates to maintain best practices

Data Retention

We retain your data only as long as necessary to provide the SwiftCut service:

• Active Installations: Configuration data is stored while the app is installed.
• Uninstallation: All data is permanently deleted within 48 hours of app uninstallation.
• Legal Requirements: We may retain certain data longer if required by law (e.g., billing records for tax purposes).

Third-Party Services

SwiftCut relies on the following trusted service providers:

• Shopify: For app hosting, authentication, and billing (governed by Shopify's Privacy Policy)
• Fly.io: For secure cloud infrastructure hosting
• PostgreSQL (via Neon): For encrypted database storage

All third-party providers are carefully vetted and comply with GDPR and industry security standards.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of SwiftCut after changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

For Shopify-related privacy concerns, please also refer to Shopify's Privacy Policy.